Privacy Policy

This policy explains how we process personal data collected through the website paretimobiliticino.ch, in accordance with the Swiss Federal Act on Data Protection (FADP) and, for users in the European Union, Regulation (EU) 2016/679 (GDPR).

1. Data controller

2. What data we collect

• Quote request form: name, company, email, phone, town, project information, message and any attached files.
• Newsletter: email address.
• Direct contact (email, phone, WhatsApp): the data you share with us.
• Technical browsing data: IP address, browser, date and time of access, logged by the server for security reasons.
• Automatic language: on your first visit to the home page, your IP address is checked against a geographic database installed on our server (IP Geolocation by DB-IP, CC BY 4.0 licence) only to show you the site in the language of your region. It is neither stored nor shared with third parties; the chosen language is remembered with a technical cookie.

3. Why we process it and legal basis

• Responding to requests and preparing quotes and offers (pre-contractual measures – Art. 6.1.b GDPR).
• Sending the newsletter, only if you subscribe (consent – Art. 6.1.a GDPR). You can unsubscribe at any time.
• Ensuring the security and operation of the website (legitimate interest – Art. 6.1.f GDPR).
• Complying with legal obligations, e.g. accounting and tax.

4. How long we keep it

Contact and quote requests for a maximum of 24 months, unless a contractual relationship arises; in that case for the period required by law (in Switzerland usually 10 years for accounting records). Newsletter data until you unsubscribe. Technical server logs for a maximum of 30 days.

5. Who we share data with

Data is never sold. It may be processed by providers that help us run the website, acting as data processors:

• Hostinger – website hosting and sending of form emails.
• Google (Google Maps) – only if you accept external services in the cookie banner.
• Meta / WhatsApp – only if you choose to contact us via WhatsApp.

Some providers may process data outside Switzerland and the EU. In such cases, transfers take place to countries with an adequate level of protection or on the basis of standard contractual clauses.

6. Your rights

You may at any time request access to your data, its rectification or erasure, restrict or object to processing, receive your data in a portable format and withdraw your consent. Write to info@paretimobiliticino.ch.

You also have the right to lodge a complaint with the supervisory authority: in Switzerland theFederal Data Protection and Information Commissioner (FDPIC), in Italy the Garante per la protezione dei dati personali.

7. Cookies

For cookies and external services, see the Cookie Policy.

8. Changes

We may update this policy. The valid version is always the one published on this page.